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ABOUT YOUR ROLE 
Supplier quality management, customer complaint handling, quality sytem maintenance and quality improvement. 
 
YOUR RESPONSIBILITIES WILL INCLUDE 
- Tracking supplier performance and reporting. 
- Lead supplier quality system audits for existing supplier base. Assure the quality level of the suppliers to meet the standards. 
- Investigates supplier quality issues from manufacturing or field and works directly with suppliers to ensure appropriate containment actions and corrective actions are taken in a timely manner. 
-Work with suppliers in the areas of process control, quality control/assurance, data collection, product test, failure analysis, corrective actions, facilitate supplier continuous improvement programs to achieve sustainable quality performance. 
- to interface with customers on products’ quality requirements and ensure that quality requirements are follow to ensure customer satisfaction. 
- Incoming quality control, and handling the disposition for  non-conforming raw materials and finished goods. 
- to handle customers’ complaints and verify customer returns and feedback to concerned parties. 
- Assist in resolving warranty of quality with customers. 
- quality system maintenance. 
- Expertise Assist of quality in new product and project. 
 
 
WHAT WE WILL BE LOOKING FOR IN YOU 
• Bachelor’s degree from an accredited university or college  
• At least 2 additional years of experience in quality management in manufacturing company, be familiar to  ISO9001 & TS16949 
• Excellent English reading and writing skill.  
• Experience with problem solving and working in a team environment.  
• Computer skills including MS Office and Lotus. 
• Strong interpersonal and leadership skills 
 
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