产品出问题解决 Solution to product issues

gaowenhua

• 建立跨部门质量会议机制：定期回顾质量问题，共享信息。
• 推行“质量是每个人的责任”文化：从总经理到一线员工，都应具备质量意识。
• 投资于预防而非检验：加强设计验证、供应商管理、过程能力研究（CPK）。
• 使用信息化系统（如QMS、MES）：实现问题追溯、数据分析和闭环管理。
  

gaowenhua

Establish a cross departmental quality meeting mechanism: regularly review quality issues and share information.
Promote the culture of 'quality is everyone's responsibility': from the general manager to frontline employees, everyone should have a sense of quality.
Invest in prevention rather than inspection: strengthen design validation, supplier management, and process capability research (CPK).
Using information systems such as QMS and MES to achieve problem tracing, data analysis, and closed-loop management.

gaowenhua

当产品出问题时，不要问“是哪个部门的问题？”，而要问“我们的系统哪里出了漏洞？”。只有用系统性思维追根溯源，才能真正解决问题，防止重复发生。

gaowenhua

When a product has a problem, don't ask 'Which department is the problem?', but ask 'Where did our system have a vulnerability?'. Only by using systematic thinking to trace the root cause can problems be truly solved and prevent recurrence.

whping

谢谢分享