8步骤解决所有质量问题

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01:明确问题

把业务的最终目标（期待水平）与目前的状态进行比较，看是否存在差距（问题）。

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01: Clarify the problem



Compare the ultimate goal (expected level) of the business with the current state to see if there are any gaps (issues).

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02:分析问题

有些问题是认识到了，但还处于莫名其妙的状态，要找出具体的解决方案，就要先找出问题中最有分量的部分，即问题的关键所在。

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02: Analyze the problem



Some problems are recognized but still in an inexplicable state.

To find a specific solution, one must first identify the most significant part of the problem, which is the key to the problem

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03:设定目标

针对应该解决的问题点，要确定“解决什么”、“到什么程度”、“什么时候”。

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03: Setting goals



For the problem points that should be solved, it is necessary to determine "what to solve", "to what extent", and "when".

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04:把握真因

调查引发问题的关键所在的原因，找出原因中影响的大部分

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04: Grasp the true cause



Investigate the key causes of the problem and identify the majority of the factors that affect it

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05:制定对策

针对真正的原因，设定解决方法的目标，把实行计划和相关人员等表格化

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05: Develop countermeasures



Set goals for solving the real reasons, and tabulate the implementation plan and relevant personnel