质量项目管理 Quality Project Management

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质量项目管理（Quality Project Management） 是将项目管理的方法与质量管理的原则相结合，确保项目在规定的时间、预算和资源范围内，交付符合质量标准的产品、服务或成果。它不仅关注“是否按时完成”，更强调“是否高质量地完成”。

在制造、研发、医疗、IT、建筑等行业中，质量项目管理是保障客户满意度、降低返工成本、提升企业竞争力的核心手段

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Quality Project Management is the combination of project management methods and quality management principles to ensure that the project delivers products, services, or results that meet quality standards within the specified time, budget, and resource scope. It not only focuses on whether it is completed on time, but also emphasizes whether it is completed with high quality.

In manufacturing, research and development, medical IT、 In industries such as construction, quality project management is the core means to ensure customer satisfaction, reduce rework costs, and enhance enterprise competitiveness

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质量项目管理的核心目标目标说明
符合质量标准满足客户要求、行业规范（如ISO 9001、GMP、IATF 16949等）
预防缺陷在过程中识别风险，避免后期返工或失败
持续改进通过数据驱动优化流程，提升项目执行质量
可追溯性所有质量活动（检验、测试、变更）均可记录和追溯

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The core objective of quality project management
Goal Description
Meet quality standards, meet customer requirements, industry standards (such as ISO 9001, GMP, IATF 16949, etc.)
Identify risks during the process to prevent defects and avoid rework or failure in the later stage
Continuous improvement through data-driven optimization of processes to enhance project execution quality
Traceability: All quality activities (inspection, testing, changes) can be recorded and traced

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质量保证（Quality Assurance, QA）

通过系统性活动确保项目过程符合质量体系要求。

✅ 主要工作：

• 内部审核（Internal Audit）
• 过程审计（Process Audit）
• 第三方认证（如ISO审核）
• SOP（标准作业程序）执行监督
  

📌 工具：

• 检查表（Checklist）
• 流程图（Process Mapping）
• 管理评审会议
  

✅ QA 是“过程导向”——确保我们“正确地做事”。

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Quality Assurance (QA)
Ensure project processes comply with quality system requirements through systematic activities.

✅  Main work:

Internal Audit
Process Audit
Third party certification (such as ISO audit)
SOP (Standard Operating Procedure) Execution Supervision
📌  Tools:

Checklist
Process Mapping
Management review meeting
✅  QA is' process oriented '- ensuring that we' do things correctly '.

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质量控制（Quality Control, QC）

对项目输出进行检测和测量，确保结果符合标准。

✅ 主要工作：

• 原材料入厂检验（IQC）
• 生产过程检验（IPQC）
• 成品出厂检验（OQC）
• 实验室测试（如性能、寿命、可靠性测试）
  

📌 工具：

• SPC（统计过程控制）：控制图监控过程稳定性
• MSA（测量系统分析）：确保检测数据可靠
• 7大质量工具（新旧QC七工具）
• BOM核对、首件确认、巡检记录
  

✅ QC 是“结果导向”——确保我们“做正确的事”。

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Quality Control (QC)
Test and measure the project output to ensure that the results meet the standards.

✅  Main work:

Raw material incoming inspection (IQC)
Production Process Inspection (IPQC)
Finished product factory inspection (OQC)
Laboratory testing (such as performance, lifespan, reliability testing)
📌  Tools:

SPC (Statistical Process Control): Control charts monitor process stability
MSA (Measurement System Analysis): Ensure the reliability of detection data
7 Quality Tools (New and Old QC Tools)
BOM verification, first piece confirmation, and inspection records
✅  QC is' result oriented '- ensuring that we' do the right thing '.

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质量改进（Quality Improvement）

基于数据分析，推动持续优化。

✅ 方法：

• PDCA循环（Plan-Do-Check-Act）
• 六西格玛（DMAIC：定义、测量、分析、改进、控制）
• 8D问题解决法（用于客户投诉处理）
• 
  

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Quality Improvement
Based on data analysis, promote continuous optimization.

✅  method:

PDCA cycle (Plan Do Check Act)
Six Sigma (DMAIC: Define, Measure, Analyze, Improve, Control)
8D Problem Solving Method (for Customer Complaint Handling)